An assessment of digital literacy isn’t a one-time event in an organization, according to McGladrey. “This is a continuous cycle for businesses to assess how employees use the tools provided, how they process information, how they’re creating content, and their critical thinking skills,” McGladrey said. And don’t make this a class that’s going to drag people down and eat most of their day, he added. “This continuous assessment process should be buttressed by brief just-in-time learning opportunities. No one wants to sit down for a four-hour digital literacy class for things they do know if they can instead get a five-minute tutorial on a new topic or technique they can apply to their current work.”