# Security Value Dashboard for Executives

- **PURPOSE:** Provides a visual framework for showcasing security's value beyond risk reduction, focusing on how security enables business growth, improves customer trust, and enhances operational efficiency.
- **WHEN TO USE:**For quarterly executive reviews, board presentations, or when security needs to demonstrate ongoing value to maintain funding support.

## BUSINESS ENABLEMENT METRICS

| Metric | Current Value | Trend | Target | Business Impact |
| --- | --- | --- | --- | --- |
| Speed to market (Average days security review adds to product release cycles) | 12 days | ↓ -25% | 7 days | Faster time to revenue |
| Market expansion (Number of markets accessible due to security compliance) | 4 regions | ↑ +2 | 8 regions | Geographic growth |
| New business closed (Revenue from deals where security was a differentiator) | $3.2M | ↑ +15% | $5M | Direct revenue impact |
| Secure development velocity (% increase in secure code deployed) | 22% | ↑ +10% | 30% | Faster feature delivery |

Table 1: Business Enablement Metrics

## CUSTOMER TRUST & RETENTION

| Metric | Current Value | Trend | Target | Business Impact |
| --- | --- | --- | --- | --- |
| NPS impact (Attribution to security features in customer satisfaction) | +8 points | ↑ +3 | +10 points | Customer loyalty |
| Security confidence score (Customer survey rating on security trust) | 76/100 | ↑ +5 | 85/100 | Reduced churn |
| Security feature adoption (% of customers using premium security features) | 34% | ↑ +12% | 50% | Upsell opportunity |

Table 2: Customer Trust & Retention

## OPERATIONAL EFFICIENCY

| Metric | Current Value | Trend | Target | Business Impact |
| --- | --- | --- | --- | --- |
| MTTR (Mean time to resolve security incidents) | 18 hours | ↓ -22% | 12 hours | Reduced downtime |
| Automated security tasks (% of security workflows automated) | 42% | ↑ +15% | 60% | Resource optimization |
| Shadow IT reduction (% decrease in unauthorized applications) | 35% | ↑ +20% | 60% | Reduced support costs |

Table 3: Operational Efficiency

## COMPLIANCE & GOVERNANCE

| Metric | Current Value | Trend | Target | Business Impact |
| --- | --- | --- | --- | --- |
| Audit efficiency (Hours spent responding to audits) | 840 hours | ↓ -30% | 500 hours | Productivity gain |
| Policy exception rate (% of systems requiring exceptions) | 15% | ↓ -5% | 5% | Reduced risk exposure |
| Time to certification (Days to achieve compliance certifications) | 90 days | ↓ -22% | 60 days | Faster market entry |

Table 4: Compliance & Governance

## IMPLEMENTATION TIPS:

- Start with metrics you can reliably gather now, then expand as your measurement capabilities mature
- Customize metrics to align with your organization's specific business priorities and language
- Include clear trend indicators to demonstrate improvement over time

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(c)[Kayne McGladrey](https://kaynemcgladrey.com/) - [Get the full book "Cyber Risk is a Myth"](https://www.routledge.com/Cyber-Risk-is-a-Myth-A-Business-Approach-to-Integrated-Risk-Management/McGladrey/p/book/9781041249054)